This message might be displayed when sending a fax or printing a letter using mail merge.

Solutions:

  • Rename or Delete all instances of Normal.dot on the workstation, it will be re-created the next time you use Word, any formatting in normal.dot need to be re-created.
  • In Word go to Tools/Macros and Remove the Word macro called TMPDDE.
  • Scan the computer for viruses.
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